Can I amend or cancel my order?

As we start processing your order right after we mail you the Order Confirmation, we regret that we are not able to accommodate amendments or cancellations. If you think your address may not be correct, do email us immediately and we will do our best to assist. However, once your order has left the warehouse we will not be able to redirect it.

What is your returns policy?

Unfortunately, we do not accept returns at this time. 

If you are returning items owing to defects, incomplete or incorrect delivery, please contact our Customer Care at hello@thegentlelabel.com.

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